Long Reindeer Sledding, Feeding and Sami Culture

• Cancellations free up to 48 hours before departure.
• Meeting time is 15 minutes before departure.
• Please be on time for departure, missed departures are not refundable.
• Make sure your travel insurance covers missed/cancelled/delayed flights or boats, sickness and other unforeseen circumstances that may lead to missing the tour.

Any cancellation 48 hours or less before departure time is not refundable. The cancellation deadline includes failure to attend the activity due to any circumstance not directly caused by Tromsø Eco Tours. We strongly recommend having a travel insurance that will cover your expenses in these cases. 

To cancel your booking, please contact [email protected]. All cancellations must be sent on e-mail. Please be on the pick-up spot for check-in at least 15 minutes before departure time. Tromsø Eco Tours and our partners reserve the right to cancel the activity at any point for safety reasons or if the activity cannot be completed due to natural causes such as lack of snow. In this event, you will be offered a choice of alternative activities or to cancel and receive a full refund. We or the supplier reserve the right to change activity locations without prior notice. In such an event the booking department will do everything possible to get in touch with you before the activity starts. A change of location would only take place for necessary safety reasons or due to conditions such as snow or weather on which the activity depends. Tromsø Eco Tours is not liable for any injuries or lost or damaged items.

Contact us tel: 

+47 983 13 038 or +47 957 59 710 or +358 40 71 58 768 [email protected]

Data Protection By booking with us you are obliged to provide certain information to allow us to process your booking, no information will be requested without a specific reason. Tromsø Eco Tours will not sell or otherwise market your data to third parties. Transfers of data to government institutions and authorities is done only within the scope of mandatory national legal requirements. Our employees and partners are obligated by us to maintain secrecy and to comply with legal data protection regulations. You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct, block or delete it. Please inform us of any changes to your data immediately. Please direct requests for information, questions, complaints or suggestions to [email protected]